Learn how your personal information is collected, used, and kept secure — all transparently explained here. 26 be believes that privacy is a fundamental right.
Last Updated: January 2025 | Applicable: Bangladesh
When registering on the 26 be platform, your name, email address, mobile number, date of birth, and residential address are collected. The identity verification (KYC) process may require a copy of your national ID or passport, which is used solely to confirm your identity. Payment method details (such as mobile banking numbers) are collected during financial transactions; however, full card numbers or PINs are never stored. Your device type, browser information, IP address, and session logs are automatically recorded while using the platform, which helps with security and technical improvements. Information you voluntarily provide — such as support chat messages or preference settings — is also stored in our system to personalize your experience.
Your information is primarily used for account management, transaction processing, and customer service. Session and transaction data is analyzed to ensure platform security and detect fraudulent activity. We analyze your gaming preferences and usage patterns to present more relevant content and offers — this is entirely optional and can be disabled from your settings. Your information may also be used to meet regulatory requirements and comply with legal obligations. Your registered email or mobile number is used to send important updates, security alerts, or account-related notifications.
26 be never sells your personal information to advertisers or third parties — this is our core commitment. Limited information may be shared with trusted payment gateway partners for payment processing, but they are equally bound to uphold the same privacy standards. If law enforcement agencies or regulatory authorities request information through a legal order, we are obligated to cooperate in accordance with applicable law. Technology service providers (such as cloud hosting or cybersecurity firms) may access data to a limited extent, but they are not permitted to use that data for their own purposes. Before sharing data with any third party, we ensure they comply with international data protection standards.
All your data is transmitted via SSL/TLS encryption and stored on servers with AES-256 encryption, recognized as the highest industry standard. Firewalls, intrusion detection systems, and regular security audits are conducted to prevent unauthorized access to our systems. Two-Factor Authentication is available at login to provide an additional layer of protection for your account. Our data centers are monitored around the clock and regular backups are taken to ensure your data is not lost in the event of a technical failure. If any security vulnerability is identified, we act swiftly and notify affected users as necessary.
You can request to view and correct the information stored in your account at any time — this is your fundamental right. Contact the support team to update any incorrect or outdated information, and we will complete it within a reasonable timeframe. You may request to close your account; in that case, data beyond what is required by legal obligations will be deleted within the specified period. To opt out of marketing communications, use the unsubscribe link at the bottom of any email or let our support team know. If you have any complaints about how your data is processed, contact us directly and we will endeavor to respond within 30 business days.
26 be reserves the right to update this privacy policy as needed, and users will be notified via their registered email or platform notifications before any significant changes take effect. Continued use of the platform after changes are made will be considered acceptance of the new policy, so we recommend reviewing this page regularly. For any questions or concerns regarding the privacy policy, contact our support team directly and we will respond with full transparency. This policy has been drafted in accordance with applicable data protection laws in Bangladesh and international best practices. Your trust and confidence are our greatest asset, and we are always committed to protecting them.